FAQ
WHAT IF I DO NOT HAVE ACCESS TO MY OWN POOL SPACE?
We provide pool space and will conduct lessons solely at our locations. Exact location will be provided after booking.
DO YOU OFFER GROUP LESSONS?
Our model is based on high-quality private swim lessons. We only provide private 1 on 1 lessons.
WHICH CLASS IS BEST SUITED FOR ME?
Our instructors are trained through a 4-week program tailored toward all levels and ages of swimmers. We suggest that you choose an instructor based on pool availability as well as personality fit.
WHAT SHOULD I BRING TO MY FIRST SWIM LESSON?
Bring goggles, a bathing suit, and a smile! We don't require any other equipment for our private lessons but if we see that your kid could better improve with equipment that we do not have we will communicate that with you.
WHAT IS MB SWIM CERTIFIED?
All instructors are required to go through a 4-week program to ensure teaching fundamentals fulfill the standards of this company. The 4-week program focuses on learning teaching techniques and gaining teaching experience. We stress the importance of providing high-quality lessons so that your kid can see the most growth possible throughout the summer.
WHAT IS OUR REFUND POLICY?
We only provide lesson "refunds" or free of charge reschedules 48 hours in advance to the booked lesson. In cases of emergency or extenuating circumstances, exceptions may be considered at our discretion.